Cookie Policy
This Cookie Policy applies to the website operated by the company Heavensent (“Heavensent”, “we”, “us”, “our”, etc.). In the spirit of transparency, this Cookie Policy (“Policy”) provides detailed information about cookies, how we use them, and how you can manage them when you visit our website www.heavensent.co.uk (“website”).
Cookies make it easy and efficient for you to navigate and interact with the website. In addition to this Policy, further general information on how we use, store, and keep your personal data secure, are provided in our Privacy Policy.
From time to time, we may update this Policy due to changes in applicable legal framework, technology, or our business model. If we do so, we will notify you by posting the Cookie Policy on our website with a new effective date.
Cookies
Cookies are small text files that we place on your device (e.g., computer or mobile device) when you visit our website.
We use cookies to enable online purchase (e.g., put products in the cart) cookies to personalize content and ads, to provide social media features and to analyse our traffic.
We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.
The law states that we can store cookies on your device if they are necessary for the operation of this site.
For all other types of cookies, we need your permission, through the cookie banner. You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Types of cookies:
-
Session cookies are specific to a particular visit and carry information as you view different pages, so you do not have to re-enter information every time you change pages or attempt to checkout. Session cookies expire and delete themselves automatically in a short period of time like after you leave the Site or when you close your web browser.
-
Persistent cookies remember certain information about your preferences for viewing the site and allow us to recognize you each time you return. Persistent cookies are stored on your browser cache or mobile device until you choose to delete them, and otherwise typically delete themselves at expiration.
-
Third-party cookies (usually marketing cookies) are placed by someone other than us, and may gather browsing activity across multiple websites and across multiple sessions. They are usually a type of persistent cookie and are stored until you delete them or they expire based on the time period set in each third-party cookie.
Purposes of processing data:
-
Security and Authentication (Strictly Necessary)
Some cookie and similar technology functions are necessary and vital to ensuring that Lelo works properly for visitors and members, such as maintaining the security, safety, and integrity of the website, authentication, and logging (including remembering permissions and consents you have granted) and ensuring the ability to securely complete transactions. -
Account and User Preferences
Some technologies are used to remember your account and preferences over time, such as keeping yourself logged in when returning, maintaining your choices and how you want website to appear (including keeping track of your preferred language and country), and customizing content based on how you use website. -
Social Networks
Some technologies help you to interact with social networks you are signed into while using the website, such as sharing content with the social network, logging in with the social network, and other features you employ with the social network, or that are allowed in the social network’s privacy policy. These may be set and controlled by the social networks, and your preferences with those social networks. Social networks may also work with Lelo or with you for analytics or for marketing purposes, as discussed below. You may be able to manage your privacy preferences for these social networks and their tools and widgets via your account with the social network.
-
Performance and Analytics
Some technologies help provide performance data on how the website is functioning to improve, including, for example, data on site and app functionality and speed to help us optimize the website, how the website is used to help us improve your experience, and detecting and gathering reporting on bugs to help make the website work better. In addition, we may employ transient technologies, including cookies or local stored objects, for site performance, experiments, form information, and interactions with the site, and may use temporary, short-term cookies for limited-time site events such as sales and promotions.
The website employs Google Analytics to help understand how the website is used by its community. For some of the advertising features listed below, like retargeting, data from Google Analytics may be combined with Heavensent’s first-party data and third-party cookies (like Google’s advertising cookies) as permitted by Google’s and Heavensent’s respective policies.
Regarding EU citizens, Google transfers personal data based on standard contractual clauses in accordance with the General Data Protection Regulation and we take additional technical measures for personal data protection by setting up privacy friendly setting in our Google Analytics account. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Managing Cookies
When you first visit our website, you will see our Cookie Declaration/Banner where you can accept all the cookies or manage your cookie settings. You can withdraw your consent at any time and clear cookies from your browser.
Information about procedure on how to enable, disable or remove cookies can be found on your Internet browser provider’s website via your help screen. If you wish to learn more on this matter, we invite you to visit the following address:
https://www.youronlinechoices.com.
Links to popular browsers are listed below for your convenience. For other browsers, please consult your browser settings for managing cookies.
- Opera
We use third party cookies to optimize marketing performance and to measure the effectiveness of our advertising on other websites.
This includes:
Google – Manage cookies with Google Ad Settings
LinkedIn – Manage cookies with LinkedIn Ad Settings
Twitter - Manage Cookies with Your Ad Choices
Facebook - Manage Cookies with Your Ad Choices
If you elect not to activate certain cookies, or later to disable cookies, you may still visit our website, but your ability to use some features or areas of the website may be limited.
Contact details
If you have any questions regarding this Policy, you may reach us via the contact pages